Sold Octopus
Transfer to a new On-Loan Octopus
- Go to the Octopus Service Point and press "Card Replacement" on the main menu, then place the Sold Octopus you want to transfer on the right reader with indicator light on.
- Select to transfer a Sold Octopus to a new On-Loan Octopus, then press "Proceed".
- Read the list of transferrable and non-transferrable services / offers carefully, then press "Proceed".
- When data is transferring, please do not remove the Octopus on the card reader until the confirmation message appears.
- Collect the receipt and your new Octopus from the orange card slot, and your old Octopus from right reader after card transfer is completed.
The following services / offers WILL be automatically transferred, if applicable, to the new Octopus:
- Remaining value on the Octopus
- Last 9 spending records
- Automatic Add Value Service
- Public Transport Fare Subsidy Scheme#
- Residential Building / Commercial Building / Campus Access Control System+
- Campus Management System
- Residential Building / Commercial Building / Campus Shuttle Services
- KMB Monthly Pass
- Sun Ferry Monthly Ticket / Holiday Return Ticket
- Citybus Fare Concessions
- Concession Fares and Services of MTR:
- MTR Monthly Pass
- MTR "10% Same-Day Second Trip Discount" (if applicable)
- MTR Fare Savers Discount (if applicable)
- MTR Points and collected MTR Free Ride under MTR Mobile Account
The following services / offers WILL NOT be transferred to the new Octopus:
- Hourly / Monthly Parking Management*
- MTR Park & Ride Scheme*
# The record of public transport expenses and uncollected subsidy of the old Octopus will be transferred to the new Octopus. After successful transfer, you can collect the relevant subsidy with the new Octopus from the 16th of the following month.
+Please use the function(s) with your new Octopus immediately after the transfer, to ensure this function has transferred successfully. Please contact the relevant management office / service provider if the function does not work after transfer.
* To enquire about the transfer of these services / offers to a new Octopus, please contact the service provider(s) concerned. You will need your replacement receipt on hand.
Other points to note:
- The Octopus function on your Sold Octopus will become invalid after the transfer.
- If your Sold Octopus is transferred to a new On-Loan Octopus, the deposit of $50 will be deducted from the remaining value.
- For hourly / monthly parking management and the MTR Park & Ride Scheme:
- Please DO NOT replace your Octopus after parking in a car park. Otherwise, you will need to take the replacement receipt to the car park shroff office to make the necessary arrangements to exit the car park.
- It usually takes 3 days to update the Octopus link-up record of an MTR Mobile Account. Please contact the "MTR Points" Service Hotline for details.
- Please refer to the latest concession fare promotions offered by the respective transport operators.