Card Image Store
If you've got any questions about how we can make your life easier, please check out our FAQ.
OKUse and Manage Card Image
- Open Octopus App, click on the Octopus on iPhone or Apple Watch or Octopus on Android
- Click “。。。” under the “Top up” button
- Click “Remove this card image from Mobile Octopus”
- Open Octopus App, click on the Octopus on iPhone or Apple Watch or Octopus on Android
- Click “My Card Image”
- Select the card image you would like to apply on this Octopus
- Click “Apply”
- Change in progress
- Change is completed
- Open Octopus App, click on the Octopus on iPhone or Apple Watch or Octopus on Android
- Click “My Card Image”
- Select a card image you would like to change
- Click “Select”
- Select an Octopus for this card image
- Change in progress
- Change is completed
The card image will be shown on Octopus in both Apple Wallet and Google Wallet.
Please try to follow the steps given for Question 3 above, to reset the card image via Octopus App.
If you have more than one Octopus on iPhone or Apple Watch registered in your Octopus Wallet, you may follow these steps:
- Open Octopus App, click on the Octopus on iPhone or Apple Watch
- Select the card you would like to display on the main menu, then click “Setting”
- Turn on the option “Select this Octopus to display on main menu, then click save
No. Each card image is restricted to an individual Octopus Wallet account.
The card image(s) can be switched between Octopus on iPhone or Apple Watch, or Octopus on Android when they are registered with the same Octopus Wallet Account, unless for designated card images stating otherwise.
No. The card image(s) will remain on your Octopus on iPhone or Apple Watch or Octopus on Android.
No. The card image will be parked to your iCloud account with your Octopus on iPhone or Apple Watch.
No. The card image will be backup to Cloud with your Octopus on Android.
No. Your card image will be returned to “My Card Image”, and can be applied to another Octopus on iPhone or Apple Watch before the expiry date, using the same Octopus Wallet account.
No. The card image will be returned to “My Card Image”. You may apply the card image to a new Octopus on iPhone or Apple Watch or Android device before the expiry date.
No. The card image will be returned to “My Card Image” when the loss is successfully reported or a refund of malfunction Octopus is processed. You may apply the card image on your Octopus on iPhone or Apple Watch or Android device before the expiry date.