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OKAbout JoyYou Card “Easy Transfer” Service
JoyYou Card “Easy Transfer” service allows you to transfer the services or offers in your existing Octopus, including Automatic Add Value Service (AAVS), access control system and valid "Persons with Disabilities Status", etc., if applicable to your JoyYou Card at an Octopus Service Point, so you can consolidate and manage your daily payment transactions for transit or shopping with just a single Octopus - JoyYou Card. Please note that, “Easy Transfer” service can only be performed once for each JoyYou Card. After successful transfer, services / offers on other Octopus could not be transferred to the same JoyYou Card via the “Easy Transfer” service.
Most of the services / offers on the Octopus will be transferred to the JoyYou Card. They include:
- Deposit and remaining value on the Octopus
- Automatic Add Value Service¹
- Public Transport Fare Subsidy Scheme²
- MTR Points in MTR Mobile Account³
- Residential Building / Commercial Building / Campus Access Control System⁴
- Campus Management System
- Residential Building / Commercial Building / Campus Shuttle Services
- Citybus Fare Concessions
- Valid "Persons with Disabilities Status"
¹ If both of your original Octopus and existing JoyYou Card have valid Automatic Add Value Service, the Automatic Add Value Service on your original Octopus will be disabled after the card transfer. Please continue to use the Automatic Add Value Service in your JoyYou Card.
² The record of public transport expenses and any uncollected subsidy of the existing Octopus will be transferred to the JoyYou Card. After successful transfer, you can collect the relevant subsidy with the JoyYou Card from the 16th of the following month onwards.
³ It usually takes 3 days to update the Octopus link-up record for MTR Mobile Account. Please contact “MTR Points” Service Hotline for details.
⁴ Please use the function(s) with your JoyYou Card immediately after the transfer, to ensure this function has transferred successfully. Please contact the relevant management office / service provider if the function does not work after transfer.
The “Easy Transfer” service is free of charge. However, please note that the On-Loan Octopus will be retained, and the Sold Octopus will be disabled after the transfer.
The services / offers of the following Octopus can be transferred to a JoyYou Card with “Easy Transfer” service:
- On-Loan Octopus including Anonymous Adult, Elder and Personalised Octopus.
- Sold Octopus including Special / Limited Edition Octopus, Octopus Watches, Mini Octopus, Octopus Ornaments.
Services / offers which will not be transferred to a JoyYou Card, including On-Loan Child Octopus, Bank Co-Brand Octopus, Octopus Mobile SIM and Octopus on Mobile
Please note that, just like the On-Loan Octopus, the JoyYou Card includes a refundable deposit of $50. Therefore, if you transfer the services / offers on your On-Loan Octopus to a JoyYou Card, the $50 deposit on your existing On-Loan Octopus will be transferred to the JoyYou Card, and the On-Loan Octopus will be retained after the card transfer. If you have a Sold Octopus and transfer the services / offers to a JoyYou Card that has never been reloaded, the system will deduct $50 from the remaining value on this Sold Octopus, which will become the JoyYou Card deposit after the transfer. The Octopus function of the Sold Octopus will be disabled after the transfer.
No, this is your choice. The advantage of transferring the services / offers on your existing Octopus to the JoyYou Card is that you can consolidate and manage your daily payment transactions for transit or shopping with just a single Octopus - JoyYou Card. However, you can choose to keep your existing Octopus* and use the JoyYou Card to enjoy the $2 Scheme.
* Please use your Octopus regularly. If it has not had any add value or payment transaction for three years, it will become an Inactive Octopus and you will have to pay the Inactive Octopus Administrative Fee
You can find Octopus Service Points at the designated MTR stations and shopping malls. Please click here to find a full list of Octopus Service Points or search for an Octopus Service Point nearest to you.