Octopus on iPhone or Apple Watch (using non-HK issued credit/debit cards or e-CNY)
If you've got any questions about how we can make your life easier, please check out our FAQ.
OKTop up Octopus on iPhone or Apple Watch (using non-HK issued credit/debit cards or e-CNY)
You can top up Octopus on iPhone or Apple Watch anytime, anywhere by using:
- a non-Hong Kong issued Mastercard, UnionPay or Visa credit / debit card in Apple Pay via the Octopus App for Tourists; or
- a non-Hong Kong issued Mastercard linked to the Octopus App for Tourists; or
- e-CNY App through Octopus App for Tourists; or
- a Mainland China-issued UnionPay credit or debit card via Apple Wallet; or
- you can also top up with cash.
The maximum stored value of an Octopus on iPhone or Apple Watch is HK$3,000, enabling you to make a wide range of purchases at retail, restaurants and convenience stores.
- To use the Octopus App for Tourists, please sign in with your Apple ID
- Select Octopus in card menu, tap "Top Up"
- Input top up amount
- Select payment method to top up your Octopus:
- a non-Hong Kong issued Mastercard, UnionPay, Visa credit or debit card in Apple Pay; or
- a non-Hong Kong issued Mastercard linked to the Octopus App for Tourists; or
- balance in the e-CNY App via Octopus App for Tourists
- Select payment currency
- Tap "Top up with Apple Pay" or "Pay with Mastercard" or “Pay with e-CNY App”
- Top up is completed
- Open Apple Wallet
- Select the Octopus you would like to top up
- Tap "Add money"
- Input top up amount and tap "Add"
- Select a Mainland China-issued UnionPay credit or debit card and confirm the payment
- Top up is completed
*Note: this function will be available to all customers on 9 February 2024
In order to top up your Octopus using another currency, you will need to add a new Octopus on the Octopus App for Tourists. You can choose to delete and obtain a refund for your existing Octopus in the app.
Note: This also applies if you add an Octopus on iPhone or Apple Watch with CNY balance in e-CNY App, then would like to perform subsequent top up with Mainland China-issued credit or debit card in CNY.
Top up an Octopus via Apple Wallet or Apple Watch is only applicable to Mainland China-issued UnionPay credit or debit cards, while top up using other non-Hong Kong issued credit or debit cards must be done in the Octopus App for Tourists.
*Note: this function will be available to all customers on 9 February 2024
No. There is no charge for adding value through the Octopus App for Tourists, or adding value with cash at designated service providers.
The minimum amount that can be added is HK$100, while the maximum amount is HK$3,000 (including the remaining value).
Normally, any such payment will be automatically cancelled, though it may take several days to process refunds.
Yes. You can use different e-CNY wallet in the e-CNY App when you top up via the Octopus App for Tourists.