Press Release

OCL reminds the public and customers to be vigilant against fraudulent SMS and websites

(Hong Kong, 12 December 2024) Octopus Cards Limited (Octopus) reminds the public and customers to be vigilant against phishing SMS messages with links to unauthorized websites which request customers to provide their personal information.

Below are the fraudulent websites:

• https://hk[.]octopust[.]vip/gob
• https://hk[.]octopes[.]cc/ph

Octopus seeks to clarify that our company has no connection with the mentioned SMS messages and websites and has notified the Hong Kong Monetary Authority.

The list above is not exhaustive as the domain names of fraudulent websites keep changing.

To help you identify Octopus SMS instantly, we have joined the SMS Sender Registration Scheme, using registered sender IDs including #Octopus and #OctopusOTP when sending one-way SMS to local mobile customers. Please note that ‘OCTOPUS’ is no longer used as the sender ID. Also, Octopus will never ask customers to validate their personal and/or account related information by SMS or through any hyperlinks embedded in such messages. Should you have any queries or have provided personal information on the aforementioned website, please contact us at 2266 2222.

 

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