Sustainability Governance and Framework
Overview
As Hong Kong’s iconic brand with the vision in becoming the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services, the Octopus Group is committed to operate in a sustainable manner to help improve the environmental, social and economic aspects of Hong Kong. As such, the Group has integrated sustainability principles in its vision, mission, core values and operations to steer the Octopus Group towards becoming a sustainable company.
Sustainability Governance
To hold ourselves accountable, we have established relevant policies and a governance structure to make sure we deliver on our Environmental, Social and Governance (ESG) commitment.
Our Corporate Sustainability Policy spells out the overarching ESG goals in terms of corporate governance, stakeholder engagement, environmental protection and community investment, and the management approaches in reaching these goals. It also sets out the framework on how Octopus’ sustainability initiatives and performance will be measured, monitored and reported while at the same time ensuring compliance with industry standards for continuous improvements.
Octopus Group Corporate Sustainability Development Committee (OGCSDC) was established to guide us and take performance to the next level, meanwhile a dedicated working group was also set up to implement OGCSDC’s decisions and directives, and engage fellow employees to take action in achieving goals in sustainability.
Sustainability Framework
Paving the way for a smart and sustainable city
Octopus has been uplifting the daily lives of Hong Kong’s 7.5 million people since its debut in 1997. We strive to enrich the quality of life in our local community. We do this by serving and delighting our customers with innovative and efficient payment products and services, and making our products more socially responsible, affordable and environmental friendly. We are committed to advocating for sustainability, and to improving the social, economic and environmental wellbeing of Hong Kong.
Sustainability Awards and Recognition
In recognition of our achievements in sustainability, the Octopus Group is honoured to have received the following awards and certificates:
- Caring Company Scheme 2023/2024 - 10 Year Plus Caring Company Logo
- Hong Kong Awards for Environmental Excellence 2022 - Certificate of Merit (Servicing and Trading Industry)
- Hong Kong Green Organisation
- World Green Organisation (WGO) Green Office Awards Label and Eco-Healthy Workplace Label 2023
- Web Accessibility Recognition Scheme 2022-23 - Triple Gold Award
- Breastfeeding Friendly Feeding Workplace 2024/25
- Children’s Champion Award 2024 (Private Sector)