Equipment Maintenance and Repair Services
For maintenance and repair of Octopus readers, please contact us through the methods below:
Octopus Equipment Maintenance Service Centre
Address: Unit 2107-10, 21/F, CDW Building, 388 Castle Peak Road, Tsuen Wan, NT, Hong Kong
(Please click here to view the map)
Tel: 2266 2828
Email: ems@octopus.com.hk
Service Hours
Monday to Friday, 9:00am – 6:00pm (except public holidays)
Note: Office hours on the eve of public holidays may vary; please call our Hotline in advance
Equipment Operating Tips / Self Diagnosis Tips
Please click here to read the relevant tips.