JoyYou Card “Easy Transfer” Service
Now you can transfer the services / offers# on your existing On-Loan Octopus², or Sold Octopus³ to JoyYou Card with our new “Easy Transfer”¹ service at Octopus Service Points located at designated MTR stations or shopping malls, so you can consolidate and manage your daily payment transactions for transit or shopping with just a single Octopus - JoyYou Card. You may also choose to retain your current Octopus⁴, while using the JoyYou Card to enjoy the $2 concessionary fare.
Click here to find the locations of Octopus Service PointsPlease note that, just like the On-Loan Octopus, the JoyYou Card includes a refundable deposit of $50. Therefore, if you transfer the services / offers on your On-Loan Octopus to a JoyYou Card, the $50 deposit on your existing On-Loan Octopus will be transferred to the JoyYou Card, and the On-Loan Octopus will be retained after the card transfer. If you have a Sold Octopus and transfer the services / offers to a JoyYou Card that has never been reloaded, the system will deduct $50 of the remaining value on this Sold Octopus, which will become the JoyYou Card deposit after the transfer. The Octopus function of the Sold Octopus will be disabled after the transfer.
¹ “Easy Transfer” service can only be performed once for each JoyYou Card. After successful transfer, services / offers on other Octopus could not be transferred to the same JoyYou Card via the “Easy Transfer” service
² On-Loan Octopus including Anonymous and Personalised Octopus
³ Sold Octopus including Special / Limited Edition Octopus, Octopus Watches, Mini Octopus and Octopus Ornaments
⁴Please use your Octopus regularly. If it has not had any add value or payment transaction for three years, it will become an Inactive Octopus and you will have to pay the Inactive Octopus Administrative Fee.
- Deposit and remaining value on the Octopus
- Automatic Add Value Serviceⅰ
- Public Transport Fare Subsidy Schemeⅱ
- MTR Points in MTR Mobile Accountⅲ
- Residential Building / Commercial Building / Campus Access Control Systemⅳ
- Campus Management System
- Residential Building / Commercial Building / Campus Shuttle Services
- Citybus Fare Concessions
- Valid "Persons with Disabilities Status"
- Spending Record
- KMB Monthly Pass
- Sun Ferry Monthly Ticket / Holiday Return Ticket
- Concession Fares and Services of MTR:
- MTR Monthly Pass Extra
- MTR "10% Same-Day Second Trip Discount" (if applicable)
- MTR Fare Saver Discount (if applicable)
- Collected MTR Free Ride under MTR Mobile Account
- Lo Wu / Lok Ma Chau Concessionary Travel Scheme
- Hourly / Monthly Parking Managementⅴ
- MTR Park & Ride Schemeⅴ
ⅰ If both of your original Octopus and existing JoyYou Card have valid Automatic Add Value Service, the Automatic Add Value Service on your original Octopus will be disabled after the card transfer. Please continue to use the Automatic Add Value Service in your JoyYou Card.
ⅱ The record of public transport expenses and any uncollected subsidy of the existing Octopus will be transferred to the JoyYou Card. After successful transfer, you can collect the relevant subsidy with the JoyYou Card from the 16th of the following month onwards.
ⅲ It usually takes 3 days to update the Octopus link-up record for MTR Mobile Account. Please contact “MTR Points” Service Hotline for details.
ⅳ Please use the function(s) with your JoyYou Card immediately after the transfer, to ensure this function has transferred successfully. Please contact the relevant management office / service provider if the function does not work after transfer.
ⅴ Please keep the “Octopus Replacement Receipt” and contact the service provider(s) concerned to enquire about the transfer of the above service / offers to the JoyYou Card.
Transfer Procedure
Please watch the short video to learn how to transfer the services on your Octopus to JoyYou Card with “Easy Transfer” service.
On-Loan Octopus
(including Anonymous and Personalised Octopus)
- Go to the Octopus Service Point and tap "Transfer to JoyYou Card" on the main menu.
- Place the On-Loan Octopus you want to transfer on the right reader with the indicator light on.
- Insert the same On-Loan Octopus into the blue card slot with the indicator light on.
- Place the JoyYou Card on the left reader with the indicator light on.
- Carefully read the list of transferrable and non-transferrable services / offers, then tap "Proceed".
- Enter the first 4-digits of your HKID number, then tap "Confirm".
- While the data is transferring, please do not remove your JoyYou Card from the card reader until the confirmation message appears.
- Collect the receipt and your JoyYou Card from the card reader after card transfer is completed. Please note your old On-Loan Octopus will be retained after the transfer.
Sold Octopus
(including Special / Limited Edition Octopus, Octopus Watches, Mini Octopus, Octopus Ornaments)
- Go to the Octopus Service Point and tap "Transfer to JoyYou Card" on the main menu.
- Place the Sold Octopus you want to transfer on the right reader with the indicator light on.
- Place the JoyYou Card on the left reader with the indicator light on.
- Carefully read the list of transferrable and non-transferrable services / offers, then tap "Proceed".
- Enter the first 4-digits of your HKID number, then tap "Confirm".
- While the data is transferring, please do not remove your Sold Octopus and JoyYou Card from the card reader until the confirmation message appears.
- Collect the receipt, your JoyYou Card and Sold Octopus from the card readers after card transfer is completed. The Octopus function on your Sold Octopus will be disabled after the transfer.
