Huawei Pay Octopus
Huawei Pay Octopus gives you the unparalleled convenience of using your Huawei mobile device¹ for payment anywhere Octopus is accepted. With Huawei Pay Octopus, you can ride or shop by just tapping your Huawei mobile device¹ on Octopus readers. No need to open an app or wake your device. Check your balance and skip queues by topping up using your UnionPay cards².
For tourists from Mainland China, Macau or Singapore, it is easy to get an Octopus before or after you arrive Hong Kong. Simply sign in Huawei Account with Mainland China, Macau or Singapore as the registered region, and download Octopus App for Tourists from AppGallery for adding a new Octopus. If you already have a physical Octopus card³, you can also transfer it to your Huawei mobile device¹ easily.
The stored value limit of Huawei Pay Octopus is HK$3,000. It comes with a deposit of HK$50, and once it is no longer needed, you can easily apply for a refund through the Octopus App for Tourists.
Download Octopus App for Tourists
You can search and download from AppGallery
Pay for transit and enjoy cashless shopping in Hong Kong
You can use Huawei Pay Octopus at over 180,000 Octopus acceptance points, covering an extensive range of public transport, retail outlets, vending machines, self-service kiosks and more.
Making payment is easy! Simply hold your Huawei mobile device¹ near an Octopus reader as you go through ticket gates or shop in retail outlets, without opening an app, or even when the screen is off.
Simple steps to add an Octopus in Huawei Pay
Select "Add Octopus"
Select "Add New Octopus"
Or transfer physical Octopus card³ to your Huawei mobile device¹
You can create a new Octopus, or transfer an existing physical Octopus to Huawei mobile device¹ with Octopus App for Tourists.
Download "Octopus App for Tourists" and follow these steps:
If you have downloaded Octopus App for Tourists from AppGallery, you can either:
Create a new Octopus
- Open Octopus App for Tourists, then tap "Add Octopus"
- Select "Add New Octopus", then tap "Next"
- Read and agree to the "Important Notes to Customers", then tap "Confirm and Next"
- Select the top up amount for your Octopus
- Follow the steps to add a new Octopus to your Huawei mobile device¹
or transfer physical Octopus card³ to your Huawei mobile device¹
- Open Octopus App for Tourists, then tap "Add Octopus"
- Select "Transfer Octopus Card"
- Read and agree to the "Important Notes to Customers", then tap "Confirm and Next"
- Follow the steps to transfer your physical Octopus to your Huawei mobile device¹
Alternatively, if you have HUAWEI Wallet, you can also:
Add a new Octopus
- Open HUAWEI Wallet, then select "Cards"
- Select "Transportation cards"
- Tap the "+" button
- Tap "Activate" for Octopus
- Select "Activate new card", then read and agree to the "Important Notes to Customers"
- Select or enter the amount to top up your Octopus, then press "Add"
or transfer physical Octopus card³ to Huawei Pay
- Open HUAWEI Wallet, then select "Cards"
- Select "Transportation cards"
- Tap the "+" button
- Tap "Activate" for Octopus
- Select "Transfer balance from physical card", then read and agree to the "Important Notes to Customers"
- Select or enter the amount to top up your Octopus, then press "Add"
Reload on the go
Select or enter the amount to top up your Octopus
You can top up your Huawei Pay Octopus using a UnionPay card² in your home currency anytime, anywhere, with Octopus App for Tourists.
- Open Octopus App for Tourists
- Tap the "Top up" button
- Select or enter the amount to top up your Octopus, then press "Top up with Huawei Pay"
Same as a physical card, you can also add funds to this Octopus with cash at thousands of locations throughout Hong Kong.
Instant transaction tracking for peace of mind
Check your Octopus' Remaining Value and Spending Records from the app
You can keep track of your spending history and balance via Octopus App for Tourists, so you don't have to remember the details.
Apply for a refund
Request for a refund from Refund Card section
If you would like to apply for a refund of the deposit and remaining value on your Octopus, please make the request directly in Octopus App for Tourists. The amount will be refunded to the credit or debit card you used to top up your Huawei Pay Octopus.
Here is the steps for applying refund:
- Open Octopus App for Tourists
- Tap "Settings"
- Tap "Refund Card"
- Follow the steps to refund the deposit and remaining value on your Octopus to your credit / debit card
Octopus App for Tourists - System Requirement
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¹ To check compatible mobile devices for Huawei Pay Octopus, please click here for more details.
² Only Mainland China, Macau or Singapore issued UnionPay credit or debit cards are accepted. To check the supported banks and UnionPay cards, please click here for more details.
³ Only On-Loan version of Adult Octopus can be transferred.
Remarks:
- Huawei Pay Octopus is designated as a "Mobile Octopus" and is issued subject to the "Conditions of Issue of Octopus".
- Please use your Huawei Pay Octopus regularly. If it does not have any add value or payment transactions for three years, it will become an Inactive Mobile Octopus and you will have to pay the Inactive Mobile Octopus Administrative Fee.
- A handling fee of HK$11 will be charged for any Octopus cancelled within 90 days from the date of issue.
- Refund may take 6-8 weeks to be credited to the credit or debit card you used to top up the Huawei Pay Octopus.